Privacy Policy

Last updated: April 4, 2026

GG Aydin LLC ("we", "us", "our") operates FindMyEsim.io. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Personal Information

When you create an account or make a purchase, we may collect:

- Name and email address
- Google account information (if using Google Sign-In)
- Payment information (processed securely by Stripe — we never store card details)
- Order history and eSIM usage data
- IP address and browser information

Automatically Collected Information

We automatically collect certain information when you visit our Platform:

- Device type, browser type, and operating system
- IP address and approximate location
- Pages visited, time spent, and referral source
- Cookies and similar tracking technologies

2. How We Use Your Information

We use collected information to:

- Process and fulfill eSIM orders
- Send order confirmations and eSIM delivery emails
- Manage your account and provide customer support
- Improve our Platform and user experience
- Send promotional communications (with your consent)
- Prevent fraud and ensure security
- Comply with legal obligations

3. Third-Party Services

We share information with trusted third parties only as necessary:

Stripe: Payment processing. Stripe's privacy policy applies to payment data.
Google: Authentication via Google Sign-In. Google's privacy policy applies.
Resend: Transactional email delivery.
eSIM API Partners: To provision and deliver your eSIM. We share only the minimum data required (email for delivery).
Cloudflare: CDN and security services.

We do not sell your personal information to third parties.

4. Cookies

We use cookies for:

- Essential cookies: Authentication, session management, security
- Analytics cookies: Understanding how visitors use our site
- Preference cookies: Remembering your settings

You can control cookies through your browser settings. Disabling essential cookies may affect Platform functionality.

5. Data Security

We implement industry-standard security measures including:

- SSL/TLS encryption for all data in transit
- Secure password hashing (bcrypt)
- HTTP-only, secure cookies for sessions
- Rate limiting on authentication endpoints
- Regular security audits

While we strive to protect your information, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your account information for as long as your account is active. Order data is retained for accounting and legal purposes for up to 7 years. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

- Access, correct, or delete your personal data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent for marketing communications
- Lodge a complaint with a data protection authority

To exercise these rights, contact us at [email protected].

8. International Data Transfers

Our servers are located in Europe (Germany). If you access our Platform from outside the EU, your data may be transferred to and processed in countries with different data protection laws. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our Platform is not intended for children under 18. We do not knowingly collect personal information from children. If we discover we have collected data from a child, we will delete it promptly.

10. California Privacy Rights (CCPA)

California residents have additional rights under the CCPA, including the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date. We encourage you to review this policy periodically.

12. Contact Us

For privacy-related inquiries:
Email: [email protected]
Address: GG Aydin LLC, 1209 Mountain Road Pl NE Ste N, Albuquerque, NM 87110, USA